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CHARTERED MANAGEMENT SPECIALIST

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    AIMS OF THE MANAGEMENT COURSE

    By the end of this course learners will:

    • Understand what makes a good leader.
    • Know how to inspire and motivate a team through effective communication, recognition and rewards.
    • Understand the purpose and importance of emotional intelligence.
    • Know how to develop listening skills and body language.
    • Understand the importance of time management and learn how to improve personal time management skills.
    • Know how to hold a successful meeting, including choosing participants, writing an agenda and encouraging discussion.
    • Understand the difference between leading and coaching.
    • Understand how to promote employee development and mentor employee progress.

    ASSESSMENT /ONLINE EXAMINATIONS

    The online assessment is taken on completion of the training material. You will be asked 50 multiple choice questions with a pass mark of 60%. The answers are marked automatically so you will instantly know whether you have passed. If you don’t pass don’t worry! You can take the test as many times as you need with no extra charge.

    Whether you are a student on our platform or not we encourage you to email your inquires to our friendly team if you need help with anything at info@nhbschool.com

     

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